Forgot your password? Every FireDash product now has self-serve reset. Find yours below.
FireDash for Organizations
- Go to online.firedash.us/hub/forgot.php and enter your email address and your Agency ID — both are required.
- We email you a recovery link. Click it and set a new password on the recovery page.
- If you see “Password Recovery already in progress”, use the resend link on that page to get a fresh email.
Residents, Insured, RiskDash, and WaterDash
- These share one FireDash account. Use the Forgot password link on any of their sign-in pages — resident.firedash.us/hub/forgot.php, insured.firedash.us/hub/forgot.php, risk.firedash.us/hub/forgot.php, or water.firedash.us/hub/forgot.php.
- Enter the email address on your account; we send a reset link that lets you set a new password.
- Resetting in one of them resets it for all of them — it is the same account.
FireDash Developer
- Go to developer.firedash.us/hub/forgot.php and enter your email address.
- If an account exists you will get an email from info@firedash.us.
If the email does not arrive
Check spam, confirm the address on the account, and give it a minute before requesting another. See Not receiving FireDash emails.
Still stuck? Open a support ticket and we will help you regain access.