Articles in Getting Started
Look up the closest hydrants to your address — free for residents.
Organizations, Residents, Insured, RiskDash, WaterDash, Developer, and the mobile apps — who each one is for.
Which products share a sign-in, which do not, and what happens when you change your password.
FD-, RD-, WD-, and INS- — what each one states, who issues it, and what it is good for.
Create a free account, run an assessment, and review your saved report.
How to find answers, browse the knowledge base, and open a support ticket.
What FireDash stores, who can see it, and the controls you have.
Sign in with your User ID, Password, and Agency ID, then tour the modules.
Sign up free in under a minute — we email you a temporary password.
What FireDash Insured does, how to sign in, and the first three things to set up.
Create a free developer account, mint your first API key, and call the API.
A quick map of how each FireDash product is priced and where you pay.
Create an account, add a property, and run your first fire-flow check.
Install the app, pick your sign-in mode, and take your first look around.
Open a ticket without an account and follow replies with your tracking link.
What deletion covers for each product, what is kept, and how to request it.
Plain-English definitions for the standards, acronyms, and numbers used across the products.
What we build for, what helps today, and how to tell us where we fall short.