Help articles for Mobile Apps
Download FireDash, RiskDash, and FireDash Insured on iOS and Android.
The homeowner side of the app — find, add, and report hydrants, and go Premium.
Why the app shows this message and how to get your device approved.
How organization members sign in on mobile and how new devices get approved.
View, change, or cancel a FireDash, RiskDash, or FireDash Insured subscription bought through the App Store or Google Play.
Why the app asks for camera, photos, location, and notifications — and minimum OS versions.
Turn your gauge readings into test flow, available fire flow, and an NFPA 291 class.
Session Expired, Update Available, Maintenance Mode, and feature limit messages explained.
Record a full hydrant inspection — readings, condition, and photos — from the app.
Install the app, pick your sign-in mode, and take your first look around.
Three apps, who each is for, and which account signs in to which.
Why the current version matters, how to update, and what to try before opening a ticket.
How photos are captured, where they end up, and what to do when one will not upload.
New phone or reinstalled an app? How to bring back a subscription or report you bought in a FireDash app.